Payment
You can pay using several payment options:
Credit cards
We accept several credit cards (Visa, MasterCard, Diners nad American Express).
Payment
Choose the payment option "credit card" during the ordering process. You will be redirected to a 3rd party page where you can enter your credit card details. The sum of the order will not be charged immediately. Your credit card will only be charged once your items are sent. In case the order fails in any way, your credit card will not be charged.
Safety
The secured transaction will be carried out by a 3rd party solution which uses a secure transfer method – the “Secure Socket Layer” (SSL) connection.
Double-check
Sometimes, we might double-check your credit card for safety. We might require a copy of the front and back side of your credit card (so that the number and card owners’ name are legible) as well as a copy of a current ID (Official ID, Passport or drivers license).
MasterCard Secure Code / Verified by VISA
This is a safety code activation by your credit card provider.
Prepayment
If you choose “Prepayment”, you can transfer the total of the order to our bank account. As soon as we have received the transfer, your order will be processed.
Payment
To pay with prepayment choose “Prepayment” option. We will send you and email with further information regarding your payment. Please transfer the sum of your order to our bank account. Once the transfer is cleared on to our account, we will process your order. This can take up to 4-5 workdays before we receiving your payment.
Please make sure the payment involves “no charge to the recipient” and note your order number and the name you ordered with on the bank transfer.
Bank account details:
Bank
Delavska hranilnica d.d. Ljubljana
Miklošičeva 5,
1000 Ljubljana, Slovenia, EU
IBAN: SI56 6100 0001 0436 480
BIC CODE: HDELSI22
Payee
ZENDESIGN d.o.o.
Trzaska cesta 23
2000 Maribor, Slovenia, EU
Payment upon delivery
The courier will charge you the price of the order when it is delivered to your door or local post office. The cost of the delivery is unrelated to the price of your order. Someone must be present at the delivery address in order to receive and pay for the package.
PayPal
PayPal is an online payment service with which you can transfer money easily, safely and fast. All you need is a PayPal account, which works like an online bank account. Registering for PayPal is free! You simply need to save your account data once, and can then safely shop in any participating online shop without having to re-enter your account details every time.
Payment
If you would like to pay with PayPal, choose the payment option “PayPal” during an order. After confirming the order you will promptly be lead through the payment process without having to enter any further information. As soon as you have successfully completed this process, your order will continue to be processed.
If you have not completed the payment while creating your online order, you can do this any time afterwards. To do this, go to “My Account”, then "Orders" and then click on “Not yet paid – Pay now”. Your order will be processed as soon as you have completed the payment.
Paying with PayPal is also possible by telephone or e-mail. You will then be sent a link through which you can carry out the payment via PayPal.