Delivery
Standard Delivery
Cost
- Standard delivery: Shipping costs for orders under €40 will be calculated and added to your total amount during the checkout process and depending on a country of delivery you chose.
- Free shipping: If the order value exceeds € 45.-
Shipping rates
- Slovenia: €2,95
- Slovenia (insured shipping): €3,95
- Rest of World: €3,95
- Rest of World (insured shipping): €6,95
Transit Time
Slovenia: Usually the next day, but please allow an extra day or two, just in case.
Rest of EU countries: 2-5 workdays.
Rest of World: We'll let you know.
Delivery Attempts
There will be two attempts to deliver the package to you.
Packet Tracking
You’ll receive your packet number and the appropriate link via email.
Returns
Free for orders from 45€ up!
Payment upon delivery
If this option is available in your country, additional costs may occur with "Payment Upon Delivery" option (including delivery costs).
Collect in-store
We currently DO NOT offer this option. We are however working on it!
Delivery times
The delivery time depends on the availability of our products, the delivery option and the country that is being delivered to.
It usually takes several working days before the delivery service picks up the package from us. The delivery service then needs around 2-5 working days to deliver the goods to you.
Standard delivery: 2-5 working days
Express delivery: Not available
Our tips:
- Use a delivery address where someone will be present to accept the delivery.
- To change your delivery address, please contact us.
- To change your address when the package is already on its way, contact the delivery service by telephone. Ready your package number.
- Make sure the delivery service has your telephone number, so that they can contact you.
- Track your package using your tracking number.
- Make sure that your name is clearly visible on your house door to help the packaging service find your address!
- If no one is present at the point of delivery, the packaging service will undertake 1-2 more attempts.